Privacy Notice for Leap
c/o Aylesbury Vale District Council

The move to improve resource including this website is managed and maintained by Leap.

At Leap we are committed to protecting your privacy when you use our services. We are hosted by Aylesbury Vale District Council (AVDC) and our relationship is based on Leap being the Data Controller and AVDC being the Data Processor.

The law requires us to give you a Privacy Notice which gives you details about how we use and protect your information. The notice below gives you those details and explains how we keep your information secure, how we use it and why we need it.

This Privacy Notice applies to all personal information held by and used by Leap or on our behalf. To understand how your personal information is used you will need to look at Privacy Notices from each of our services you access (setting out more information specific to them) and letters or emails sent to you by those services.

If you have any questions regarding this notice or our privacy practices then please contact us:

by email:
in writing: Leap, c/o AVDC, New Century House, Unit 18 Pembroke Road, Aylesbury, Buckinghamshire, HP20 1DB
or by telephone: 01296 585215

This notice will be reviewed and updated on an annual basis. It may also be updated when we change our services and will always contain details of when it was last updated.

Use of the resources

This move to improve resource is provided as a guideline only for parents and carers who wish to supervise physical activities for their children. Users of this resource have a duty of care to ensure the safety of their participants. We do not endorse the use of any content in this resource that a user feels may present a risk to the safety or well being of the children in their care.

How we collect your information

We collect information from you when you contact us or access any of our products and services. This information may be collected in a number of ways, for example, by letter, email, face-to-face, telephone, online or paper forms and through social media.

What information do we collect?

The personal information we collect is different for each service we provide but will usually include your name, contact details and information needed to provide you with the specified service.

We will state clearly the information we will be collecting when you apply, enter or sign up for a service.


When you use our website ( we may also collect digital information about you such as your IP address and your browsing use of our website. This is to gather insight into how you use our website to enable us to make it easier and better for you in future to find what you need, and to report statistical details to our funders.

Cookies are text files placed on your computer to collect standard internet log information and visitor use of the website and to compile statistical reports on website activity.

For further information visit or
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other website you should read their own privacy policies.

How long will we hold your information?

We’ll only keep your information while we still need it to provide you with a service or where we are required to keep it. If you enquire about the Move to Improve resources we will retain your details until we have answered your query, at which time they will be deleted.

How we may share your information

To help us provide some of our services, we may need to ask for your consent to pass your information to our third party partners and other associated organisations such as our funding organisations. When we use third party service providers we will clearly state to you the information that we will share, and who it will be shared with prior to doing so.

How we keep your information safe

It may sometimes be necessary for your information to be stored in or looked at by other countries or territories around the world.  If this happens we will make sure your information is still safe by protecting your rights and checking that the country or territory gives you the same or similar rights as the UK.

All of our information is kept safe using the following:

  • Passwords. To make sure that only staff and organisations who are authorised to see your information can do so.
  • Training. So staff know how to look after your information.
  • Regular monitoring.  So we can keep up to date with new technology and threats to your information and make sure our systems stay secure.

Your rights and how you can control your information

The law gives you rights about the information we hold about you and how we use it.

Where we are holding or using your information because you have given us your permission you can take away your permission at any time. This may however affect the services you receive.

To do this you should contact us:

via email:
in writing: Privacy Department, Leap c/o AVDC, New Century House, Unit 18 Pembroke Road, Aylesbury, Bucks, HP20 1DB
No matter how or why we are using your information you also have the right to:

  • Be told how we use your information. This is being done in this Privacy Notice
  • Ask for a copy of the information that we hold about you
  • Ask that any incorrect or incomplete information about you is corrected. Where this cannot be done because we need to keep a record of why we made a decision or for some other reason we will make sure we keep the new details you have provided and use them in the future.
  • Ask for your information to be deleted or destroyed where there is no good reason to continue using it and provided that there are no proper or legal grounds for retaining it
  • Ask us to limit the use of your information (if this is possible, this may affect service delivery to you)
  • Have your data transferred or copied to another provider in certain circumstances.  It is likely that this won’t apply to most of the information we hold about you and if we cannot do it we will tell you why

Please contact us if you want to ask us to do any of the above.

If you have any concerns

If you think we’ve failed to comply with our obligation for handling your personal information or you have a complaint about how we have handled your personal information you can contact us;

by email:
in writing: Leap, c/o AVDC, New Century House, Unit 18 Pembroke Road, Aylesbury, Buckinghamshire, HP20 1DB
or by telephone: 01296 585215

If you remain dissatisfied with our response, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO).

Report a concern by visiting the ICO website
Last updated 29th march 2019